SEPANG, 6 September 2018 - Following a strong earthquake in Sapporo, Japan this morning, AirAsia flights to and from New Chitose Airport (CTS) Hokkaido, Japan listed below will be affected. Flights not listed are operating as scheduled.

Flight departing to/from CTS on 6 September:-

All affected guests will be notified of their flight status via email and SMS, several recovery options will also be offered.

We will continue to monitor the situation closely and keep our guests updated on the latest developments. Guests are advised to check airasia.com and AirAsia’s social media channels for further updates.

AirAsia strongly encourages all guests to update their contact details at My Bookings at airasia.com to ensure that they are notified of any updates to their flights.

For further information or assistance, please reach out to us via channels listed at support.airasia.com.