The Tata Sons & AirAsia Berhad joint venture stands tall as India’s most punctual airline

National, 20th February 2020 - As per the latest statistics released by the Directorate General of Civil Aviation (DGCA), AirAsia India leads in the On-Time Performance (OTP) metric of scheduled domestic airlines for the month of January 2020 as reported for four metro airports viz. Bangalore, New Delhi, Hyderabad and Mumbai.

With a fleet of 29 aircraft catering to 21 destinations, AirAsia India currently operates over 200 daily flights and carried over 9 lakh passengers during January 2020.

AirAsia India has been soaring in terms of offering its customers a mix of business and leisure destinations at pocket friendly prices. AirAsia India’s commitment to improving its guests experience has also resulted in witnessing one of the lowest cancellation and complaint ratios in Jan’ 20. 

Commenting on the airline’s performance, Sunil Bhaskaran, CEO & MD, AirAsia India said, “We’re delighted that our efforts to streamline processes and our relentless focus on being guest-obsessed have enabled us to achieve category leadership on the key industry metrics for on-time performance, complaint ratios and cancellation percentage. It has been our endeavor to provide exceptional service to our guests whilst also ensuring they reach their destinations on time, every single time.”