KUALA LUMPUR, 20 OCTOBER 2021 - Following the announcement of the reopening of the Phuket Sandbox to fully vaccinated travellers from any country, AirAsia Malaysia (flight code AK) will be resuming flights between Kuala Lumpur and Phuket with four (4) weekly services departing from Kuala Lumpur beginning 5 November 2021. 

From now until 31 October 2021, guests can book their flights to Phuket from just RM189 one way and travel between 5 November 2021 and 30 March 2022 through the ‘Flights’ icon on the airasia Super App. Guests can secure great value flights+hotel deals through the ‘SNAP’ icon on the Super App starting from just RM549 for travel within the same period. Those who prefer to book their hotels separately may check the ‘Hotels’ icon in the app and book hotels in Phuket provided by SHA Plus and can get an extra 10% off with the promo code AAHOTEL10.

Fully vaccinated travellers from Malaysia who wish to travel under the Phuket Sandbox Program must meet the requirements set by the Thai Government and successfully receive the Certificate of Entry by applying on Thailand’s Certificate of Entry Registration System prior to purchasing their flights. 

Riad Asmat, CEO AirAsia Malaysia said: “Following the huge success of the Langkawi travel bubble in Malaysia, the reopening of the Phuket Sandbox programme to travellers from Malaysia is indeed a big milestone as it signifies the much awaited opening of international leisure travel to Thailand. AirAsia is thrilled to support this programme and we look forward to mounting more flights on this highly popular leisure route. 

“From an operational standpoint, we have extensively prepared for the resumption of flights to ensure all of our guests can travel safely, seamlessly and with peace of mind. Since the recent launch of the Langkawi travel bubble and resumption of interstate travel in Malaysia, we have sold over 1 million domestic seats. We also registered high load factors and strong forward bookings, signaling a strong rebound in leisure travel. 

AirAsia guests are always assured of the stringent health and safety protocols enforced on all of our flights with our highly trained crew continuing to deliver the world’s best service during the pandemic. 

Mrs Nongyao Jirundorn, Director for Malaysia & Brunei, Tourism Authority of Thailand said: “Thailand is currently working hard on its reopening borders. Currently, Malaysians who have completed their vaccination doses can visit Phuket & Samui without quarantine. Thailand is Malaysia's No.1 favourite holiday destination and we look forward to welcoming Malaysians with more cities opening up soon.”

AirAsia has spent the period of downtime in travel over the past one-and-a-half years to further improve and revamp its flight procedures and processes. In the highest interest of safety and wellbeing of all its guests and employees, only fully-vaccinated employees will operate flights and be on-duty at airport terminals. Furthermore, AirAsia assures the highest safety standards are in place as part of its robust Covid-19 mitigation plan including by accepting only fully-vaccinated guests onboard, making it mandatory to check-in via the airasia Super App that integrates with vaccination records on MySejahtera, and will soon launch a unique FACES facial recognition boarding system that will make the entire journey fully digital and contactless.

Despite mostly not flying for a good part of the past 20 months, all AirAsia’s aircraft are properly maintained according to procedures set by the manufacturer. AirAsia has set up an in-house maintenance, repair and operations (MRO) unit called Asia Digital Engineering that provides services not only to AirAsia but also other airlines. Likewise, all its pilots and cabin crew are regularly sent for mandatory refresher courses and ongoing retraining so that they are always on top of their job.

For more information on AirAsia’s safety measures and travel SOPs, please read the latest travel advisory here. For Phuket Sandbox SOPs and list of SHA Plus hotels in Phuket, please click here. 

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