KUALA LUMPUR, 30 SEPTEMBER 2021 - Holidaymakers in Langkawi can now enjoy duty-free shopping in the resort island even more as airasia Super App, AirAsia’s digital travel & lifestyle platform launches airasia travelmall, a first-of-its-kind platform that offers a convenient digitised and contactless duty-free shopping experience.

For the first time in Asean, shoppers will be able to choose tax-free products across a wide range of categories online via the airasia travelmall. In addition to unbeatable duty-free prices, customers can enjoy same-day delivery whereby purchased items will be delivered to their designated location or hotel at the hour they choose, within the same day for all orders made before 4pm, giving an even more convenient and safer shopping experience.

Amanda Woo, CEO of airasia Super App said: “In line with AirAsia’s strong commitment to making the Langkawi travel bubble a success, we are thrilled to collaborate with the Langkawi Development Authority to offer a new digital and contactless duty-free shopping experience with an island-wide and same-day delivery across Langkawi. This is just the first step; soon there will also be a full spectrum of fulfilment from inflight seat delivery, airport pickup on top of hotel and home delivery with 13 Asean retailers on board with airasia’s duty-free offerings.

“This is the future of shopping and we are proud to launch yet another industry-first service. AirAsia travelmall is part of our unwavering support to continuously innovate and enhance our product and service offerings. The platform leverages the super app technology which connects users directly to the comprehensive inventory of products and their preferred delivery options and is backed by a seamless and secured payment. This platform was carefully designed to support the digital transformation of duty-free retail stores in Langkawi with an enhanced online duty-free shopping experience. We are also committed to supporting local merchants by offering low commission rates. It is our wish to assist them achieve phenomenal growth by leaps and bounds. We look forward to welcoming more operators who are ready to embrace the power of technology and e-commerce.”

Speaking on behalf of the airasia travelmall merchants, Tan Min Jie, Manager of Eastern Native Duty Free Sdn Bhd. said "We're really excited to be a part of this new initiative by airasia travelmall where we can reach out to more customers and expand the way we work by offering same day hotel delivery service. It's been good to see Langkawi abuzz again after a while and we're looking forward to serve more customers in the coming months."

Sunny Yeoh, Business Development Manager of Langkawi General Supplies Sdn Bhd said “Things have been rough but we're coming back stronger. Today, together with airasia travelmall, we are excited to be able to enhance and rejuvenate the duty-free shopping experience in Langkawi. Our sincere appreciation to the airasia team for giving us an opportunity to be part of the exciting superapp business. We've seen the power of e-commerce and we're ready to truly embrace this new channel and to continue to grow and innovate as a company.”

In conjunction with the much awaited launch, airasia travelmall is offering up to 70% off for purchase of Langkawi duty-free items between 30 September 2021 and 31 October 2021 and free delivery for orders with a minimum spend of RM50, with even more special discounts for AirAsia flight guest, airasia ride passengers and even for guests in our partner hotels. airasia Super App users can click on the ‘travelmall’ icon on the airasia Super App to find out more.

Stay up to date with everything e-commerce from the airasia super app by following @airasiasuperapp on Instagram and Facebook for the latest updates on airasia super app’s e-commerce offerings! For a seamless and enhanced experience, download your airasia Super App from the Apple App Store, Google Play Store or Huawei AppGallery now.