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AirAsia set to grow medical tourism business with charter flight service from Indonesia

AirAsia Cabin Crew onboard of flight QZ0970 from Medan to Penang.

(Right) Vincent Gooi, Head of Medical Tourism, AirAsia with the medical staff of Island Hospital Penang awaiting the arrival of the medical charter flight from Medan today.

BAYAN LEPAS, 14 AUG 2020 - Patients and medical tourists from Indonesia now have greater access to medical treatments and health services in Malaysia as AirAsia seeks to play a bigger and more active role in the sector by providing medical charter flight services.

AirAsia welcomed its first international medical charter flight from Medan into Penang International Airport today.

The medical charter service will be expanded to other cities in Indonesia and soon develop into an end-to-end service offering under the AirAsia.com platform.

Karen Chan, AirAsia.com CEO said, “Amid travel restrictions in these challenging times, AirAsia is committed towards connecting people to their critical needs, and I would like to commend our AirAsia Health team for facilitating this medical charter flight from Medan into Penang. The next medical charter flight from Indonesia will be from Jakarta to Kuala Lumpur on 24 August.

“These are stressful times for families with members suffering from chronic illnesses that require specialised medical treatments. AirAsia is working closely with medical institutions and government authorities to ensure inbound patients have a seamless travelling experience from Indonesia to Malaysia. We will continue to work with strategic partners like Island Hospital in Penang, and with the full support of Malaysia Healthcare Travel

“Indonesia as a country accounts for the highest inbound healthcare tourists arriving into Malaysia. AirAsia Health will be launching an end-to-end online health and wellness platform on AirAsia.com in the very near future.” 

Interested parties who would like to request for medical charter flights or be part of AirAsia’s Health platform can reach out for enquiries at airasiahealth@airasia.com. 

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AirAsia.com is ASEAN's fastest growing super app offering consumers travel and lifestyle products on a single platform. AirAsia.com leverages its digital ecosystem of 75 million users and over 15 product lines across travel, lifestyle, e-commerce and content to offer its consumers a personalised and seamless experience, powered by data and technology, so that now everyone can enjoy more than flights on AirAsia.com.