Supporting F&B operators further, commission on airasia food reduced by 5% for a period of two weeks

KUALA LUMPUR, 11 May 2021 - The airasia super app is offering Unlimited Free Delivery to all customers, following the announcement of the Movement Control Order (MCO 3.0). To support food & beverage merchants further on airasia food, commission rates will be reduced by 5%, from 15% to 10%, for a period of two weeks during MCO 3.0.

Unlimited Free Delivery is available across all of airasia super app’s e-Commerce services, namely airasia food, airasia fresh, airasia shop and airasia beauty from today until further notice.

Lim Ben-Jie, Head of e-Commerce, airasia super app said: “With MCO kicking in for the third time in Malaysia, we want to ensure everyone gets access to their favourite food, fresh groceries and beauty essentials which will be delivered safely to their chosen location for free. We foresee the challenges that come with it based on past experience, and we want to help restaurant owners and food merchants to ease their burden as much as possible by reducing the commission rates. We hope the small gesture will help the merchants to operate at a lower cost and sustain their businesses during this challenging period where heavy restrictions are in place. 

Aside from that, we also want to do our part in helping everyone stay safe and stay home while managing their daily routines. We have brought back our Unlimited Free Delivery service on our e-Commerce platforms, so that we can help people stay home and break the chain of COVID-19 together as a community. Our airasia Delivery Team is all geared up with continued strict adherence to all SOPs to deliver your orders safely to your doorstep.” 

To order food delivery or to shop, visit airasia.com or the airasia super app. For now, the Unlimited Free Delivery is applicable within the Klang Valley, and soon to kick start in Penang (airasia food) on 15 May 2021. 

For exciting e-Commerce products updates, discounts, flash sales, shopping guides and more, follow @airasiadelivers on Instagram (@airasiadelivers) and Facebook (airasiadelivers).