*As of 1800H, 01 January 2023

In view of the ongoing technical issues on the Communications, Navigation, and Surveillance System for Air Traffic Management affecting the radar services within the Philippine Flight Information Region (FIR), AirAsia is implementing flight adjustments and cancellations.

AirAsia is closely working with airport authorities to ensure convenience among our guests in all of our airport operations pending complete resolution of the technical concerns.

Likewise, our ground staff and customer happiness team are on standby to immediately assist the needs of our guests at the airport.

Affected guests may opt to avail credit account, move flight or refund options should they wish to make adjustments in their planned trips through the airasia SuperApp.

Again, our sincerest apologies for any inconvenience caused. This is beyond our control.

Meanwhile, AirAsia Philippines advises its guests to stay updated through our social media platforms Facebook and twitter, and airasianewsroom for flight advisories.