AirAsia and Tune Protect Launch AirAsia Travel Comprehensive Travel PLUS in Singapore: Offering Cashless Hospital Admission and Enhanced Travel Coverage for Stress-Free Travel
SINGAPORE, 12 December 2024 - Tune Protect Group Berhad (“Tune Protect”) and AirAsia Aviation Group Limited (“AirAsia”) announced the launch of the AirAsia Comprehensive Travel PLUS in Singapore. The enhanced AirAsia Travel Insurance features Cashless Hospital Admission services for AirAsia flights departing from Singapore. This innovative feature ensures travellers enjoy a smooth and stress-free experience should they need medical assistance abroad.
The Cashless Admission service is seamlessly integrated into the AirAsia Comprehensive Travel PLUS at no additional cost. Travellers departing from Singapore can easily purchase the plan through all AirAsia booking platforms, both online and offline, including the “Manage My Booking” feature and Online Check-in via the airasia MOVE app. Premiums start at an affordable SGD28.60 for a return trip plan.
Janet Chin, Chief Executive Officer of Tune Protect Re said, "This feature comes at an opportune time as travellers fly off for their long-awaited end-of-the-year holidays. The AirAsia Comprehensive Travel PLUS aims to enhance the travel experience for our customers by providing comprehensive insurance coverage and simplifying access to medical care for emergency medical illness, injury and accident while abroad. The enhanced travel insurance plan eliminates the financial burden and worry of coming up with cash for hospital admissions during overseas trips.”
"As we strengthen our presence in the region, we are committed to integrating deeply into the travel ecosystem and partnering with key regional players like AirAsia to deliver exceptional travel insurance solutions tailored to meet the diverse needs of travellers. Together, we aim to empower travellers with peace of mind, ensuring their journeys are as safe and seamless as possible. ," said Janet.
The key feature of this newly enhanced product is the Cashless Hospital Admission Service, which does not impact the insurance premium, or any other benefits and sum limits stated in the policy. AirAsia passengers who have purchased the return trip plan of the Travel Insurance for flights departing from Singapore will automatically gain access to these features.
Besides Singapore, the Cashless Hospital Admission is also available for travellers departing from Malaysia, Thailand, and Indonesia. Tune Protect is scheduled to introduce the feature in Vietnam and other markets in the near future.
Paul Carroll, Chief Commercial Officer of AirAsia Aviation Group said, “The AirAsia Comprehensive Travel PLUS by Tune Protect is another step forward in enriching the travel experience for our guests. By enhancing our offerings, it provides peace of mind to guests departing from Singapore and other key markets like Malaysia, Thailand, and Indonesia, ensuring they are covered for emergencies abroad. For those using our Fly-Thru service to explore destinations beyond Asean, this insurance complements the convenient and stress-free journey we pride ourselves on delivering.”
Aside from the new addition of the Cashless Hospital Admission services, the AirAsia Comprehensive Travel PLUS includes other benefits such as trip cancellation, flight delay, loss or damaged baggage, and loss of personal money and travel documents, among others.
To activate the Cashless Hospital Admission services while abroad, customers simply need to follow a straightforward process:
Contact the Tune Protect - AirAsia Emergency Hotline at +65 3165 6256 and provide their flight booking number for verification.
Upon verification, a Medical Agent will notify a nearby Medical Provider and, if necessary, arrange transportation.
A Coverage Letter will be issued directly to the Medical Provider to ensure uninterrupted medical attention.
Policyholders can be rest assured that their medical bills will be taken care of, eliminating the need for claim submissions.
The AirAsia Comprehensive Travel PLUS provides access to over 7,500 hospitals worldwide through a collaboration with the globally renowned care and mobility provider, Europ Assistance. This feature eliminates unexpected out-of-pocket expenses, ensuring ultimate peace of mind for worry-free travel. By combining seamless travel experiences with comprehensive insurance coverage, Tune Protect and AirAsia are redefining the travel experience for customers around the world.
For more information on AirAsia Comprehensive Travel PLUS with Cashless Hospital Admission Services, please visit https://www.tuneprotect.com/airasia/singapore/en/product/comprehensive-travel-insurance-plus-plan/