AirAsia flights impacted by the Mount Anak Krakatau volcanic eruption

[Updated as of 8 September 2026 at 10:30AM (GMT +8)]

SEPANG, 8 September 2026 – The continuous eruption of Mount Anak Krakatau in the Sunda Strait, Indonesia has resulted in extensive volcanic ash clouds expected to affect airspace within the region. Volcanic ash poses a significant threat to safe operations of the aircraft in the vicinity of volcanic clouds.

As a result, all AirAsia flights to and from Jakarta have been cancelled or rescheduled following the temporary closure of Soekarno-Hatta International Airport (CGK) due to volcanic ash. The volcanic ash situation has also required operational adjustments to selected AirAsia services whose flight paths may be affected.

AirAsia has notified all affected guests on their flight status and recovery options and the airline is working hard to ensure that guests can resume their journeys safely on the next available flight.

In the light of the volcanic ash activity, AirAsia has provided Service Recovery Options (SROs) for all affected guests:

  1. Full Refund: To be issued to the original form of payment

  2. Credit Account: Valid for 730 days from the date of issuance to your AirAsia member account; OR

  3. Move Flight: One-time free date change within 30 days of your original departure, on the same route within the AirAsia network, at no extra charge and subject to seat availability; OR

  4. Reroute: Reroute to selected destinations within Indonesia served by the AirAsia network, for travel within 30 days from the original booking, subject to seat availability

Flights cancelled on 6 September 2026:

Flights cancelled on 7 September 2026:

Flights cancelled on 8 September 2026:

  • QZ178 Jakarta (CGK) - Bandar Lampung (TKG)

  • QZ179 Bandar Lampung (TKG) - Jakarta (CGK)

The weather event remains fluid and AirAsia guests travelling to/from the affected destinations are strongly encouraged to check their latest flight status at airasia.com/flightstatus.

AirAsia is continuing to monitor Mount Anak Krakatau’s volcanic activity and will update its travel advisory with the resumption of normal operations.

Follow AirAsia on social media @airasia on X and @flyairasia on Instagram or contact our customer support team at AskBo for the latest updates.

**ENDS**

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