AirAsia Offers Extra Flexibility For Guests With Unlimited FREE Flight Changes
BANGKOK, 23 December 2020- AirAsia makes flying even more flexible with unlimited "Free Flight Rescheduling" for domestic flights, allowing guests with bookings which are issued from 1 November, 2020 until 31 March, 2021, to change their own flight details through the My Bookings menu on the website, free of charge (excluding any applicable fare difference). New flight bookings made anytime before 30 June 2021 can also benefit from unlimited free flight changes. Any free changes for flights must be made no less than 48 hours prior to departure.
Furthermore AirAsia BIG loyalty members have unlimited flight change privileges using the My Booking menu at www.airasia.com and in the AirAsia mobile app (however applicable fare difference fees may apply).
Follow these simple steps to perform a flight change via ‘My Booking’:
Click on ‘My Bookings’
Login to your BIG Member account
Select the flight you want to change
Choose your new flight date
Select your new preferred flight
Check your add-ons (if any)
Pay for any fare difference
Your flight change is successful!
The unlimited flight date/time change option is only applicable for flights up to 48 hours before the original departure time. Add-ons such as baggage allowance, meals and seats will be carried forward to the next flight booking. Guests may need to reselect meals or seats, subject to availability on the new flight.
For further information on these flexibility options, please visit this page. Other terms and conditions apply.