AirAsia offers support to passengers and employees affected by MYAirline service suspension

SEPANG, 12 October 2023 - In response to today’s announcement of the suspension of MYAirline operations, AirAsia is extending its support to affected passengers of MYAirline, in hopes of easing the inconvenience of their disrupted travel plans. 

To provide assistance during this time, AirAsia is announcing a special offer of a 50% discount on base fares* exclusively to MYAirline passengers. Effective immediately, the special offer is applicable to all MYAirline passengers with confirmed flight bookings to and from Kuala Lumpur, Langkawi, Penang, Tawau, Kota Bharu, Kuching, Kota Kinabalu, Kota Kinabalu-Tawau, and Don Mueng-Bangkok and Suvarnabhumi-Bangkok from today until 30 November 2023.

To redeem this offer, affected passengers can present their confirmed MYAirline flight bookings at AirAsia Sales Counters at KL Sentral in Kuala Lumpur, Kuala Lumpur International Airport (Terminal 2) in Sepang, Langkawi International Airport, Penang International Airport, Sultan Ismail Petra Airport (Kota Bharu), Kuching International Airport, Tawau Airport, Kota Kinabalu International Airport, Don Mueang International Airport and Suvarnabhumi Airport in Bangkok.

Bo Lingam, Group CEO of AirAsia Aviation Group Limited, said: “As the people's airline, we deeply empathise with all affected MYAirline passengers and their staff. We understand the stress and disruption this situation has caused and hope that this 50 percent discount will assist affected passengers in making new travel arrangements, making full use of our extensive flight network to all key destinations. 

“Our thoughts also go out to all the dedicated staff impacted by this situation. We recognise the talent and experience of MYAirline’s staff, and would like to extend a helping hand. We are pleased to consider hiring eligible and qualified individuals from MYAirline who share our passion for the industry and are willing to contribute their skills and expertise to our team. We encourage affected MYAirline staff to reach out to us and explore the possibilities of joining our Allstars family.” 

AirAsia remains committed to providing essential support to all affected MYAirline passengers and employees in their time of need. For career options, visit careers.airasia.com.

*The 50 per cent base fare is for one-way fare excluding airport tax, MAVCOM fee, fuel surcharge and other applicable fees. Other terms and conditions apply.