Thai AirAsia Launches "Silver Care" for Senior Travelers: Enjoy a Worry-Free Getaway with Priority Check-in, Baggage, and Seating
BANGKOK, 2 September 2026 – Thai AirAsia is proud to roll out "Silver Care," a dedicated service designed to ensure our senior travelers enjoy a more comfortable and convenient journey on all domestic flights across Thailand. Guests aged 60 and above can now unlock exclusive Silver Care perks—including Priority Check-in, Priority Baggage claim, and a Seat Together service (subject to standard seat availability)—all at no extra cost. Simply present a valid ID card at the check-in counter to access these privileges for the eligible senior guest and one travel companion.
"Thai AirAsia is constantly elevating our service quality to meet the needs of all our guests," said Ms. Tansita Akrarittipirom, Head of Commercial at Thai AirAsia. "Our senior travelers, aged 60 and up, are a highly valued group who continually place their trust in AirAsia. We introduced the Silver Care program to make traveling smoother for both our senior guests and their families, ensuring that when they fly with us, they experience our utmost care and attention."
"To support the Silver Care initiative, we have conducted specialized training for our ground staff and cabin crew, empowering them to better understand and assist our senior guests," Tansita added. "Coupled with these new travel perks on all domestic flights, Silver Care arrives perfectly in time for the bustling year-end travel season. With dedicated channels and specialized services ready to go, senior travelers and their families can enjoy total peace of mind from the moment they arrive at the airport to the minute they reach their destination."
For guests departing from Don Mueang International Airport (DMK), the Silver Care experience begins with a breezy check-in at the dedicated Counter 10J in Domestic Terminal 2. Keep an eye out for the Silver Care signage and our friendly ground Allstars who are ready to assist! At other domestic airports, simply look for the designated signs at the counters or ask our staff to access these services. Upon check-in, checked luggage will be tagged with a special priority label, ensuring swift and hassle-free baggage claim at the destination airport.