Thai AirAsia Takes “Most On-Time Airline in Asia Pacific” Honor for 2022 Top 3 for “Most On-Time Low-Cost Airline in the World” as Ranked by Cirium

BANGKOK, 9 January 2023 – Thai AirAsia has reaffirmed its position as the leading carrier for on-time performance with the latest recognition for the best on-time performance. 

Recognized fornits top-notch on-time service, the airline has been ranked as the Most On-Time Airline in Asia Pacific and further, as Top 3 Low-Cost Airline for On-Time Performance in the World, after producing an on-time performance rate of 91.56 percent based on data collected in 2022 by Cirium, a leading global aviation and travel data and analytics firm.

Mr. Santisuk Klongchaiya, Chief Executive Officer of Thai AirAsia said:"For Thai AirAsia, on-time performance is a mark of quality service that is difficult to imitate as it requires a strong foundation of management, an efficient team and a genuine determination to always be improving and delivering an on-time experience to customers. Thai AirAsia sees on-time performance as second only to its top priority of safety and even established an On-Time Performance Development and Management committee to keep it the most on-time airline, an attribute that has distinguished the carrier.

Mr. Chatupong Hongwiset, Head of Ramp and Ground Service Equipment and Chair of the On-Time Performance Development and Management Committee, explained that service quality sets AirAsia apart from other low-cost airlines. The carrier works diligently to serve passengers efficiently and with utmost safety. Being named Most On-Time Airline in Asia Pacific and a Top 3 Low-Cost Airline for On-Time Performance in the World by Cirium again is such an honor and will drive AirAsia to continue with its effort to constantly better its service to passengers.

“Thank you to our colleagues, from ground services and apron support to engineers, pilots and cabin crew as well as all support staff who have kept Thai AirAsia an internationally ranked on-time airline. On-time performance has bolstered Thai AirAsia’s image and these recognitions are a mark of our success. This achievement will only drive us towards better performance and efficiency, ” Mr. Chatupong said.

Thai AirAsia (FD) has consistently been recognized for its on-time service, placing among the top 3 on-time airlines in the world in the low-cost carrier category in 2021 with an on-time performance rate of 97.47 percent, as assessed by Cirium, placing among the top 3 on-time airlines in the world in 2019 as assessed by OAG Aviation Worldwide and ranking No. 1 for on-time performance in the world in 2013 according to Flighstats. AirAsia’s world-class standards have also brought it the World’s Best Low-Cost Airline award for 13 consecutive years (2009-2022) as named by Skytrax, along with many other accolades.