Travel Advisory: Managing AirAsia flight bookings made via Traveloka

SEPANG, 4 March 2019 - AirAsia has decided to permanently withdraw sales of its flights from online travel agent Traveloka, across all routes in its network.

Guests with AirAsia bookings made via Traveloka may add baggage allowance, hot meals or make seat selections at bit.ly/extBooking.

For guests who wish to make a flight change, booking details change, seek a refund or link their AirAsia BIG ID to their booking, please reach out to our Customer Happiness team using the AVA chat option on support.airasia.com.

Follow AirAsia on Twitter (@AirAsia) and Facebook (facebook.com/AirAsia) for the latest updates, or contact customer support on Twitter (@AirAsiaSupport) or at support.airasia.com for queries.