Travel safely with AirAsia this festive period
SEPANG, 5 July 2022 - AirAsia would like to encourage all guests travelling during the festive period to follow the below travel advisory for a safe and seamless travel experience.
Before you book your flight with AirAsia, please take note of the following requirements:
Ensure that you (and your family) are eligible to travel. Please check on any travel restrictions or special requirements for travel to your destination, including relevant health documents and proof of vaccination certificate. These requirements may change from time to time so we advise that you check with the authorities for the latest updates.
Ensure that you are fit to travel. If you are experiencing any flu-like symptoms, do not proceed with your travel plans. As a responsible traveller, we encourage you to perform a Covid-19 self test before your flight to ensure that you are safe to travel and protect others you may get in contact with throughout the journey.
AirAsia highly encourages self check-in via the airasia Super App to minimise physical contact and crowding at the airport. You can easily self check-in as early as 14 days before your departure date and use the e-Boarding Pass to board your flight.
Please note:
Counter check-in service will only be available for guests with reduced mobility, those travelling with an infant (under 24 months of age), and young guests travelling alone.
Arrive early at the airport. Guests are encouraged to arrive earlier before their scheduled time of departure to allow for enough time for all the necessary processes to take place.
Use contactless kiosks at the airport to print baggage tags and self-drop your bags. If you have bags to check in, remember to pre-book your baggage online at the time of booking up to 4 hours before your flight to enjoy the best savings. Once you have self checked in online, simply scan the QR code on your e-Boarding Pass at the check-in kiosk to print the baggage tags and proceed to the self baggage drop counters to load your bags.
Wear a face mask before, during and after the flight. The regular 3-ply mask will do, or you may opt for double-masking for better protection. Masks with an open valve are not permitted onboard AirAsia flights.
For guests who are affected by flight change or rescheduling:
Move your flight for FREE easily at any time. Just log in to your account on airasia.com, click My Booking, select the affected flight and click Modify. The flight change is free of charge for one time move within one month from your original departure date.
For the latest flight status visit airasia.com/flightstatus.
For a better and enhanced travel experience, download your airasia Super App from the Apple App Store, Google Play Store or Huawei AppGallery now.
**ENDS**