Tune Protect and AirAsia Team Up to Offer Enhanced Travel Coverage in Vietnam Featuring Cashless Hospital Admission with AirAsia Comprehensive Travel PLUS at No Additional Cost
HANOI, 30 December 2024 - Tune Protect Group Berhad (“Tune Protect”) and AirAsia Aviation Group Limited (“AirAsia”) announced the launch of the enhanced AirAsia Comprehensive Travel PLUS in Vietnam which features Cashless Hospital Admission services for AirAsia flights departing from Vietnam. This innovative feature ensures travellers enjoy a smooth and stress-free experience should they need medical assistance abroad.
The Cashless Hospital Admission service is seamlessly integrated into the AirAsia Comprehensive Travel PLUS at no additional cost. Travellers departing from Vietnam can easily purchase the plan through all AirAsia booking platforms, both online and offline, including the “Manage My Booking” feature and Online Check-in via the airasia MOVE app. Premiums start at an affordable VND157,000 for a return trip plan.
Janet Chin (“Janet”), Chief Executive Officer of Tune Protect Re said, "To offer more value to our customers, the cashless hospital admission is one of the strongest features which will provide convenience to travellers. The enhanced AirAsia Comprehensive Travel Plan aims to elevate the travel experience for our customers by providing comprehensive insurance coverage while simplifying access to medical care while abroad. The enhanced travel insurance plan eliminates the financial burden and worry of coming up with cash for hospital admissions during overseas trips.”
"Our focus is on delivering travel insurance solutions in the region. We are committed to integrating deeply into the travel ecosystem and partnering with key regional players like AirAsia ensures we continue to deliver exciting products or enhancement benefits to meet the diverse needs of travellers," said Janet.
The key feature of this newly enhanced product is the Cashless Hospital Admission Service, which does not impact the insurance premium or any other benefits and sum limits stated in the policy. AirAsia passengers who have purchased the return trip plan of the Travel Insurance for flights departing from Vietnam will automatically gain access to this feature.
Besides Vietnam, the Cashless Hospital Admission is also available for travellers departing from Malaysia, Thailand, Singapore, and Indonesia. Tune Protect is also looking at introducing the feature in other markets in the near future.
Paul Carroll, Chief Commercial Officer of AirAsia Aviation Group said, “The AirAsia Comprehensive Travel PLUS by Tune Protect is another step forward in enriching the travel experience for our guests. By enhancing our offerings, it provides peace of mind to guests departing from Vietnam and other key markets like Malaysia, Thailand, and Indonesia, ensuring they are covered for emergencies abroad.”
Aside from the new addition of the Cashless Hospital Admission services, the AirAsia Comprehensive Travel PLUS includes other benefits such as trip cancellation, flight delay, loss or damaged baggage, and loss of personal money and travel documents, among others.
To activate the Cashless Hospital Admission services while abroad, customers simply need to follow a straightforward process:
Contact the Tune Protect - AirAsia Emergency Hotline at +84 2844582328 and provide their flight booking number for verification.
Upon verification, a Medical Agent will notify a nearby Medical Provider and, if necessary, arrange transportation.
A Coverage Letter will be issued directly to the Medical Provider to ensure uninterrupted medical attention.
Policyholders can be rest assured that their medical bills will be taken care of, eliminating the need for claim submissions.
The AirAsia Comprehensive Travel PLUS provides access to over 7,500 hospitals worldwide through a collaboration with the globally renowned care and mobility provider, Europ Assistance and is underwritten by BaoViet Insurance. This feature eliminates unexpected out-of-pocket expenses, ensuring ultimate peace of mind for worry-free travel. By combining seamless travel experiences with comprehensive insurance coverage, Tune Protect and AirAsia are redefining the travel experience for customers around the world.
For more information on AirAsia Comprehensive Travel PLUS with Cashless Hospital Admission Services, please visit https://www.tuneprotect.com/airasia/vietnam/en/product/comprehensive-travel-insurance-plus-plan/