AirAsia introduces Auto Visa Check feature for seamless online check-in

SEPANG, 16 April 2025 - AirAsia has introduced a new Auto Visa Check (AVC) feature on the AirAsia MOVE app and airasia.com, enabling seamless online check-in for international routes that require a visa and Electronic Travel Authorisation (ETA).

This path-breaking innovation is part of the airline’s pioneering efforts to simplify the journey for millions of guests across the region by avoiding wait times and easing congestion at airport check-in counters. Until now, travellers flying to countries with visa requirements were required to check in or re-check in at the airport for manual visa verification.

With this innovative AVC feature, guests can verify their visa in real time during online check in, up to 14 days and until one (1) hour before scheduled departure time, from the comfort of their home or while on the go.

How to use AVC for seamless check-in:

1. Launch the AirAsia MOVE app or visit airasia.com 
2. Select your flight to check in 
3. When prompted, scan the sticker visa on your passport or upload the e-visa 
4. Get your e-boarding pass once your visa is verified 
5. If not*, head to the check-in counter for a manual document check

For guests travelling with hand-carry luggage only, they may proceed directly to the boarding gate using their e-boarding pass (where applicable) or reprint their boarding pass at the self-service kiosk if needed. Guests with checked baggage may print their bag tags at the kiosk and drop their bags at the designated baggage drop counter.

For more information on country travel requirements, click here.

*AVC clearance is only available for multiple-entry visas. Guests with single or double-entry visas must check in at the counter.