Posts in Malaysia
“Kami mendengar keluhan anda” Capital A henti khidmat bot sembang AVA, perkenal ‘Ask Bo’ untuk terus komited terhadap pengalaman pelanggan yang telus dan dipertingkatkan

Capital A Berhad, syarikat induk kepada syarikat penerbangan tambang rendah terkemuka di Asia iaitu AirAsia, hari ini menegaskan komitmennya terhadap komunikasi yang telus dan pengalaman pelanggan yang dipertingkatkan untuk para tetamu. Usaha ini adalah sebagai sebahagian daripada visinya untuk menjadi jenama yang paling komunikatif, responsif dan bertanggungjawab di rantau ini.

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“We have listened.” Capital A fires chatbot AVA and introduces new AI-powered ‘Ask Bo’ as part of commitment to more transparent, enhanced customer experience

Capital A Berhad, the parent company of Asia’s leading low-cost carrier, AirAsia, today reiterates its commitment to transparent communications and better customer experience for all of its guests, as part of its vision to become the most communicative, responsive and answerable brand in the region.

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airasia Super App expands Hotel portfolio, partners with Archipelago International

JAKARTA, 31 January 2023 - airasia Super App today announced a direct partnership with Archipelago International, one of the largest hotel management groups in Southeast Asia, through a Memorandum of Understanding (MOU) signing ceremony at The Grove Suites by GRAND ASTON, Jakarta. 

This partnership has expanded the airasia Super App hotel booking platform’s portfolio by more than 40,000 rooms and residences in over 200 locations across Southeast Asia, the Caribbean, the Middle East and Oceania.

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